Collaborate Classic

Collaborate Classic is a powerful live web conferencing application integrated with BbLearn. That being said, the "live" aspect means that this technology is more complex and requires some preparation on your part.

Collaborate Classic's Time Zone is presented as US Pacific Time (PT). If you are located in a different time zone, you will have to convert the Pacific Time (PT) displayed in Collaborate Classic to your own time zone.

Getting Set Up

  • System Requirements
    • USB Headset or Audio plug Headset REQUIRED
    • Microphone REQUIRED
    • Webcam Optional
    • 256+ MB ram
    • Sound Card
    • 20+ MB free disk space
    • 28.8 kbps Internet speed (High Speed Internet strongly recommended)
  • Install Collaborate Launcher (40MB download)
    • Within your course's Collaborate Classic area, click the Join Room button.
    • Click download the Blackboard Collaborate Launcher link (40MB).
    • Click Download Launcher button, and save to your computer.
    • Install the Blackboard Collaborate Launcher file you just downloaded by double clicking on it. This file is typically saved into a Download folder.
      Learn more »
  • Run Collaborate Classic (Join Room)
    • Within your course's Collaborate CLassic area, click the Join Room button twice.
    • If you see the First time user box, click Launch Blackboard Collaborate now link
    • Open meeting.collab to begin a Collaborate Classic session.
      Learn more »
  • Setup your Audio (Mic & Headset)

    You MUST use a Headset & turn your speakers OFF! Within a Blackboard Collaborate Classic session click the menu Tools > Audio > Audio Setup Wizard. If you experience audio problems, run the Audio Setup Wizard again, even if you've already run it. Learn more »

  • Collaborate Classic Basics
  • Participant Orientation (7 min video)


Additional Support

Emergency! Need help now?

View Collaborate Outage Status

Live Chat/Phone Help <- available 24x7

Blackboard Collaborate 24x7 Support

Use a wired Internet connection if wireless is giving you problems.
If all else fails, use the emergency Phone Bridge to call in. Call the phone number listed on the Room Details page (see below). Blackboard Collaborate Phone Bridge

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