We’ve come almost full circle in terms of our basic management
functions. To this point in the class, you’ve learned about the
foundations of management, planning and strategy, and how to
implement plans by organizing and leading. In the current topic,
we explore the management function of controlling. And depending
upon the results of our managerial controlling activities, we
then engage in continued planning, organizing, and leading. It’s
a continuing cycle of management functions and activities.
Managers need to continually monitor their
organization’s progress towards its stated goals, ensuring that
it performs up to standards and within established guidelines,
such as budget, or production schedules, etc. When this is not
the case, corrective action is necessary. This is exactly the
same as if you were notified that you were not passing several
classes this semester. You would assess the situation and
presumably take corrective action – maybe change your study
habits, or reduce your work schedule. In Module 5.1 we explore
the basic mechanisms for controlling the organization. Many of
the control mechanisms an organization relies upon are
specifically related to financial and production controls –
issues touched upon in Module 5.1 but really the focus of other
business courses, such as Bus. 301 and Bus. 370. And
conceptually underlying the entire process of control is that of
organizational change, the focus of Module 5.2 Managing change
is a vital part of every manager’s job and must be done well if
an organization is to continue to progress and improve its
effectiveness. Organizational control, and the taking of
corrective action, implies some type of organizational change
must occur, whether it be related to people, technology, or
structure. Module 5.2 touches upon all of these and discusses
how change can be positively managed.
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