Drake English 313

Business Style:

A) Tell It Like It Is

Avoid jargon, big, fancy-pants words, use simple, declarative sentences and avoid pointlessly complex grammatical constructions.  You are not trying to impress your audience; you are trying to inform them.

B) Words Are Evil, Avoid Them

Academic reports and essays focus on thick, dense writing to impress and convince readers.  As a rule of thumb, in essays, more is better: more facts and figures, more info, more pages, fatter paragraphs, more, more, more.

Business writing focuses on clear, concise writing to help readers.  As a rule of thumb, in business letter, less is more:  letters are skimmed, not read, and excess info buries the main ideas.

So:  Essays: Complexer is gooder because it shows you is way smart!  Business Documents: Simpler is gooder because it shows you are efficient.

C) Format For Effect and Efficiency

Make business documents graphically, visually easier to read by doing the following:

1)
Use subject headings that summarize content. Make those headings stand out by using bold print.  The reader should be able to glean the main content simply by skimming the headings.

2) Use shorter paragraphs (fewer sentences per paragraph).  People are lazy and don't want to read whatever you wrote; they will read a two sentence paragraph but tend to ignore the big, fat ones.

3) Use "white space" (don't fill up the page; leave empty space) to emphasize main points.  Ideas in the middle of paragraphs get ignored.  Ideas surrounded by empty page get read.  For emphasis, use lists:

· Use bulleted or numbered lists.  Only use numbers when sequence matters, such as "step 1, step 2" etc.

· Edit lists for
parallel construction; that is, all phrases in the list should be in the same grammatical form.

4) Use varied paragraph lengths (short and shorter; single-sentence paragraphs ok). 

5) BREAK CONVENTION only for
added emphasis, and only occasionally. Too much
fancy stuff is overwhelming!!!!!

Signs