QUALITY MANAGEMENT       
        Syllabus for Quality Management, Fall 2009
        Test one: over HW1, 2, and 3 about the first 7 class periods
        Test Two: over HW 4 and 5 about the next 11 class periods
        Test Three (Final): Scheduled Wednesday 12/16/09 12:30-2:30 in EP203 next 12 periods over control charts, process control and DOE

CLASS DISCUSSION AND READING GUIDANCE
        Question Set One for class discussion and reading guidance.
            Answer to Question Set One
        Question Set Two for class discussion and reading guidance.
            Answer to Question Set Two
        Lean House of Lean
        Lean terms 1
        Lean terms 2
        Question Set Three for class discussion and reading guidance.
            Answer to Question Set Three
        Question Set Four for class discussion and reading guidance.
            Answer to Question Set Four
        Question Set Five for class discussion and reading guidance.
            Answer to Question Set Five

PROJECT GUIDELINES AND DELIVERABLES
        Project Guidelines
        Example One, Production Process
        Example Two, Cleaning Process

HOMEWORK
    HW1 due 9/08/09
        HW1 and HW2 example  1 1-3 examples of  mistakes people commonly make, 4 is an example of how to
        HW1 and HW2 example 2
        HW1 and HW2 example 3
        HW1 and HW2 example 4
        Metlen's Answer to HW1
    HW2 due 9/15/09
    HW3 due 9/22/09
    HW4 due 9/29/09
            Some feedback on all projects relevant to all
    HW5 due 10/08/09
    HW6 due 11/10/09
        HW6 data
    HW7 due 11/12/09
        HW7 data
    HW8 preliminary project presentation ppt due 11/17/09
    HW9 Product made from several parts Practice due 12/01/09
            Data for Product made from several parts

FRAMEWORKS TO HELP ORGANIZE INFORMATION COVERED
        Framework 1
        Framework 2
        Process to Create a QCP

LECTURE MATERIAL
        Seven deadly sins according to Deming
        Mistake in Lecture 5 explained
        Answer to in class can filling problem
        Reliability Information
        Reliability Demonstrated
        Taguchi Information
        Acceptance Sampling and Kp rule
        Backward Chaining
        Steps to create R and X charts
        How to control the control process/steps
        Taguchi practice problem
        Taguchi practice problem answer
        Mini Case for control chart over time
        Data for charts over time
        10/22 control chart work
        11/05 control chart work for control charts over time
        Cumulative Count Conforming Information
        Cumulative Count Conforming Data
        Ball bearing question set
        Ball Bearing data set
        Cumulative Sum Control Charts
            Data for CSCC charts
            Data answer for CSCC charts

SUPPLEMENTARY AND TABLES NOT IN EVANS & LINDSAY
        Writing Rubric
        Time Value of Money and NPV
        Average value of entities beyond a point on the number line under a normal curve for a given standard deviation.
                pg 1
                pg 2
                pg 3
                pg 4
                pg 5
        Critical Thinking Rubric
        Critical thinking rubric (complete)
        Critical thinking rubric for case write ups
        Hypotheses Testing Guide Lines
        Statistical Equations and when and how to use each
        Statistical Equations and when and how to use each (1)
        Control Chart Data for Practice
        First Visit
        Defects Per Million Opportunities (DPMO)
        Z score calculator
        t score calculator
        Pictures of chipping process
                Pic1  Pic2  pic3  pic4  pic5  pic6   pic7
        Capability and Performance Index Comparison
        Cumulative Count Conforming
        Control Chart Examples