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Zoom is a web conferencing service which unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Zoom allows you to teach live, i.e. synchronous delivery. You may also record your lectures and make them available for later viewing, i.e. asynchronous delivery. Zoom's web browser client downloads automatically when you start or join your first Zoom meeting.



PARTICIPATING

Join a Meeting

Participants do not need a Zoom account to join a Zoom meeting. Anyone can join a meeting using the Zoom mobile apps or desktop applications for Windows and Mac. It is also possible to join a meeting using a telephone. Please refer to Zoom's Joining a Meeting help for detailed help on how to join a meeting using various devices.

  • If you are asked to authenticate before joining a Zoom meeting:
    • Select Sign In to Join
    • Select Sign In with SSO
    • Enter uidaho as your company domain
    • Click Continue
    • The Web browser will take you to the University of Idaho sign in screen.
    • Enter your full UI email address and password.
    • You will be returned to Zoom.
    • More Info: See Zoom for Students or watch Authenticate into a meeting as a participant (0:49).
  • Stay muted unless you're talking to reduce background noise.

(1:09 min video)

Configure Audio & Video for Zoom

(0:49 min video)

Still having problems getting your Video to work in Zoom? Visit the Zoom Video/Camera Help.

How to Improve Your Connection

If you experience slowness issues during a Zoom meeting (poor quality audio, video freezing), follow the suggestions below to help with these issues:

  • Whenever possible, connect your computer to a wired connection instead of using a wireless connection. Wi-Fi is more susceptible to interference and inconsistent connection speeds.
  • Don't run the VPN while using Zoom
  • During your Zoom meeting, ask everyone in your house to avoid watching videos (e.g. YouTube, Netflix, Amazon Prime, Hulu) through the Internet from any device including phones.
  • Shut down any unnecessary applications on your Zoom device.
  • Turn off your webcam video for the Zoom meeting
  • Suggest most of the participant webcam videos be turned off during the Zoom meeting
  • Do not share a video through Zoom's screen share feature
  • As a last resort, connect to a Zoom meeting via the telephone


HOSTING

ZOOM FOR INSTRUCTORS

BBLEARN AND ZOOM

  1. SCHEDULE MEETING
    Go to zoom.uidaho.edu to schedule a recurring Zoom meeting with no fixed time--create one Zoom meeting for each of your courses.
  2. LINK TO MEETING
    For each of your BbLearn courses, link to its corresponding Zoom meeting by adding a Web Link.


Zoom Settings

Navigating to your settings

  • Login at zoom.uidaho.edu
  • Access the settings menu in the left-hand column.

Setting suggestions

  • If you are tired of getting emails whenever your students check into your Zoom room before you arrive, turn off your email notifications through your Zoom settings. (Look for this setting near the bottom of the list.)
  • If you are using a document camera, turn off the "Touch up my Appearance" setting. This feature blurs the text shown through the doc cam.
  • If you frequently have participants in your sessions sharing their screens, you may change the screen sharing setting for all your meetings to allow this by default.


Schedule a Zoom Meeting

You must login to zoom when hosting a meeting. Use your UIDAHO email address and password to gain access.

  • Select Schedule a New Meeting
  • Enter a Topic for the Zoom meeting--ideally identifying the BbLearn course title and semester it will be used for.
  • Check the box next to Recurring meeting to create a Zoom meeting that will be available for the entire semester
  • Change Recurrence to No Fixed Time
  • (optional) Enable Join before Host is checked by default. You may prevent others from joining until you join the meeting as the host by unchecking this box.
  • (recommended) If you check Mute Participants Upon Entry, all participants will be muted each time they join the meeting. This helps to avoid background noise and allows your students to focus on the lesson.
  • (recommended) Require UI authentication to avoid Zoombombing. This setting is only available through zoom.uidaho.edu. It is not available through the desktop client.
  • (optional) Add Alternative Hosts such as co-instructors or TAs by entering their corresponding UI email addresses (separated by commas) into the form provided. Note: Both host and attendees can "screen share" by default without adding extra privileges.
  • Press Save
  • On the next screen, note the URL (i.e. a Web address) listed for Inviting Attendees to the Zoom meeting. You will be building a web link in your BbLearn course that points to this location.
  • From this screen, you may Start the Meeting, Edit the Meeting, Delete the Meeting, or return to Zoom's My Meetings view.
  • When you click on My Meetings, you will see the newly created Zoom meeting listed there.

If you have not done so already, login to Zoom using your UIDAHO email address and password.

  • Click on the meeting's hyperlink the Zoom meeting. (e.g. Zoom: 101)
  • Click on Copy the invitation.
  • Select COPY MEETING INVITATION
  • Enter a Name for the Zoom meeting Web Link (e.g. Join Zoom Meeting)
  • Paste the information copied over from Zoom into the Web Link Description Area. The information copied into the Description includes details for individuals that will be joining the Zoom meeting via telephone. Please refer to Zoom's Joining a Meeting help for detailed help on how to join a meeting using various devices.
  • Enter your Zoom Meeting's URL (e.g., https://uidaho.zoom.us/j/5504#####)
  • Press Submit
  • BbLearn displays a success message at the top of the page and the Web Link to your Zoom meeting for this course appears in the Content Area.


Host a Zoom Meeting

As long as you are logged into Zoom (zoom.uidaho.edu), you will enter any Zoom meeting you have scheduled as its host. If you find that you have entered a Zoom room as a participant instead of a host, exit the Zoom session, login to zoom.uidaho.edu using your UIDAHO email address and password, and then re-enter the Zoom session -- this time as its host.

FAQ

Hosting Tips

  • Require UI authentication to avoid Zoombombing. This setting is only available through zoom.uidaho.edu. It is not available through the desktop client.
  • Turn your microphone & camera on and have your camera at eye level. Speak as if you're face-to-face with the class. Look at the camera to create eye contact with your students. This helps to create a more personal connection while teaching over video.
  • Mute everyone on the call when they’re not talking to ensure minimal background noise during your meeting. To do this, click on the Participants icon at the bottom of your screen & then click Mute All in the side panel.
  • For your first Zoom session, set aside some time to introduce your students to Zoom and ensure that they're able to connect their audio and video.
  • Discuss online etiquette and expectations of your students.
  • Remember to periodically check the Chat for incoming questions and feedback.
  • Embrace the pause. Take a moment to allow students to engage with you and each other. Allow time for students to utilize reactions by writing their questions in chat or discussing via audio.
  • Have students present and share projects via Zoom. This allows your students to show what they're working on while practicing their presentation skills. It also allows students to hear from one another.
  • Divide into smaller groups for a discussion on a certain topic. You can use Zoom's Breakout Room feature to either pre-assign or auto-assign students into groups so they may discuss things together.


Host Control Settings

Watch the short video below to learn how to:

(10:16 min video)

Share Your Screen

SCREEN SHARING CHANGE, 3/31/20

A few Zoom sessions throughout the world have recently experienced outsiders exploiting open meetings by sharing inappropriate, offensive materials through Zoom's screen sharing feature. To prevent this, the University of Idaho has changed its screen sharing settings so that, by default, only the host has permission to share a screen. Hosts can allow participants to share their screens by changing this setting during a Zoom session. Hosts may also change the default screen sharing setting for all meetings they host through their personal settings in zoom.uidaho.edu.


Zoom allows a host to screen share a desktop, tablet, or mobile device. Hosts also can allow their participants to screen share. Learn more: Zoom Privacy Protection.

You may use Zoom's annotation tools on a shared screen or whiteboard during your session.

If you are a Macintosh user with problems sharing your screen in Zoom, change your operating system settings to allow Zoom to share your screen. Go to System Preferences > Security & Privacy > Privacy > Screen Recording. Check the option for zoom.us.

(1:11 min video)

Experiencing problems sharing your screen? Visit the Zoom's Sharing Your Screen Help for additional troubleshooting tips organized by Platform. For more troubleshooting options, see Detailed Help for Screen Sharing

Play Video During a Session

We do not recommend that you try to play a video during a Zoom session. Playing a video may cause bandwidth issues for students with a poor signal. Instead, provide the video link to your students in Chat or have the video linked up in BbLearn. Then ask your students to watch the video while you pause the session to give them time to do so.

Record a Zoom Meeting

  • The host must be the one to record the meeting or grant a participant the ability to record.
    If you find that you have entered a Zoom room as a participant instead of a host, exit the Zoom session, login to zoom.uidaho.edu, and then re-enter the Zoom session -- this time as its host.
  • To record a Zoom meeting, select the Record button at the bottom of the Zoom window.
  • Select one of the two options Zoom offers for recording:
    • Record to the Cloud - Non-FERPA-protected video may remain in Zoom's Cloud and be hosted directly from there.
    • Record on this Computer - Zoom autosaves to a folder titled Zoom that is automatically created on your computer. Search for Zoom on your device to quickly locate the videos saved to your computer.
  • (optional) Assign a participant recording privileges:
    • Click on Manage Participants from within a Zoom Meeting
    • In the Participants menu, click More next to the user who will be given recording privileges
    • Select the option to Allow Record
  • Once the recording is stopped, there will be a short conversion process and then the recording will be saved in your Documents area in folder called Zoom.
  • Give your students access to the recording by hosting it on Microsoft Stream and linking to it from BbLearn. See below for help with this next step.

(1:35 min video)

Store Zoom Recordings

Don't Store Video in BbLearn! BbLearn does not perform well as a video host, making it difficult for students to successfully watch videos stored there. BbLearn cannot stream videos, thus requiring the files to download completely before viewing. Unfortunately, videos stored in BbLearn download very slowly and may even fail to download.

FERPA-protected recordings should be hosted in Microsoft Stream (see Zoom --> Microsoft Stream). Custom generated Microsoft Groups control access to UI's FERPA-protected videos. Note: videos stored in Stream can only be downloaded by the person posting them.

Videos not containing FERPA-protected information may be hosted in a variety of locations including Zoom's Cloud Service (see below).

Link to or Embed your video in your BbLearn course once it is successfully hosted elsewhere. Note: You may also Link to or Embed existing videos in BbLearn such as TED Talks or demonstration videos.


Video storage location for FERPA-Protected videos

Approved for FERPA-Protected VideoMicrosoft Stream (see Zoom --> Microsoft Stream) should be used for ALL FERPA-protected videos. Protect Zoom recordings containing student faces or names by assigning the correct permissions to your video as follows:

  1. Within Microsoft Stream, go to the Permissions view and uncheck Allow everyone in your company to view this video.
  2. Give individuals permission to view the video if they meet all FERPA requirements (e.g. notetaker)
  3. Microsoft Groups for courses are custom generated by ITS. Assign these groups to a video to give students enrolled in a course section assess. Note: If one of your enrolled students is unable to access a video, please contact your ITS Technology Solutions Partner (TSP) to ask for an update to the Microsoft Group membership for your course.
    • When assigning groups, start your search with "CRS-term-title", where term is Su20, Fa20, Sp21, . . . ; where title is the course subject (e.g. ENGL, MATH, BIOL). Example: CRS-Su20-ENGL
    • There is no need to upload a video more than once. If a video meets all FERPA requirements across multiple sections, assign multiple Microsoft Groups to it.

Video storage locations for videos not containing students

  • Not Approved for FERPA-Protected VideoZoom Cloud. Video that is not FERPA-protected may remain in Zoom's Cloud Service and be hosted directly from there.
  • YouTube. Upload videos to YouTube as Unlisted to prevent those without a direct link to the video from finding them. Watch a video by Cassidy Hall, UI which covers saving a YouTube video as unlisted with closed captions. YouTube's video editor allows you to trim unneeded sections out of your videos. YouTube uses speech-recognition technology to automatically create captions (available in English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian and Spanish).
  • Microsoft Stream. (see Zoom --> Microsoft Stream) Video that isn't FERPA-protected (does not contain students) may be stored in Microsoft Stream. Microsoft Stream's video editor allows you to trim unneeded sections out of your videos. Microsoft Stream offers closed captioning automatically for English- and Spanish-language videos in MP4 and WMV formats.

    To set permissions for a non-FERPA protected video, open the Permissions view for a video as shown below and check Allow everyone in your company to view this video.

Use Breakout Rooms

Breakout rooms are sessions that are split off from the main Zoom meeting. Breakout rooms allow a host, with the press of a button, to invite Zoom participants into small group sessions for discussion and collaboration. The host can choose to split the participants of the meeting into these separate sessions automatically or manually. While the breakout rooms are active, the host may monitor activity by moving from one breakout room to the next.

  • Breakout room participants have access to full audio, video, chat, and screen share capabilities. Each room's activity including any chat posts remain separate from the main zoom meeting and only are accessible to the breakout room participants.
    • Once invited to a Breakout Room, participants press Join to enter.
    • Participants may invite the host to join the Breakout Room by clicking on Ask for Help in the meeting controls and then pressing Invite Host.
    • If the host has setup the Breakout Room to allow recording, participants may record while in the Breakout Room.
    • When the host ends the breakout room sessions, participants automatically return to the main session within 60 seconds.
  • See Detailed Help for Breakout Rooms

(2:49 min video)

Use a Document Camera

Use Zoom's Share Screen option to share your Document Camera. This allows two cameras at once during a Zoom meeting -- thus fixing the problem of your picture disappearing whenever you connect a document camera to a Zoom session.

NOTE: When you are using a document camera, turn off the "Touch up my Appearance" setting. This feature blurs the text shown through the doc cam.



Help Resources


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