BbLearn Login Help
Note: Login to BbLearn requires the use of Duo, a Multi-Factor Authentication System used by the University of Idaho.
If you can not login to BbLearn...
"Not Found" error on red banner
If you see a "Not Found" error displayed on a red banner, quit your browser completely. Be sure to close ALL browser sessions that are running! Then try again. Other options:
a) use a different browser b) restart your computer
Error message on white background
If you see an error message similar to "Site can't be reached", "Secure Connection Failed", "Page cannot be opened" when trying to login, you are probably trying to connect using AirVandalGuest. You must be connected using AirVandalGold to login successfully to BbLearn from the Moscow campus via a wireless device. (TIP: In your setup, forget AirVandalGuest so that you do not accidently connect using it in the future.)
Go to the ITS Account Manager to reset your NetID password.
Multiple Email Addresses*
BbLearn allows just ONE email address. Users with more than one UI email address will find that BbLearn uses their primary email address for all correspondence. Contact your ITS Technology Solutions Partners (TSP) or the ITS Student Technology Center (email@example.com, 208-885-4357) to have your primary email designation switched.
What's my NetID?
BbLearn allows you to login using one of your NetIDs (e.g.vand1234 or jvandal). Your NetID is also used for:
- UI Computer Labs
- Employee email
* See multiple UI email addresses