Zoom Help Center
Issues Logging into Zoom?
- All users are required to Update to the latest Zoom client a few weeks prior to the beginning of each semester.
- Select the SSO button located on Zoom's login window to proceed (instead of entering your username and password immediately). Or go to https://uidaho.zoom.us/ to login prior to joining a Zoom meeting.
Zoom is a web conferencing service which allows you to teach live, i.e. synchronous delivery. You may also record your lectures and make them available for later viewing, i.e. asynchronous delivery. Zoom's web browser client downloads automatically when you start or join your first Zoom meeting.
Join a Meeting
Participants do not need a Zoom account to join a Zoom meeting. Anyone can join a meeting using the Zoom mobile apps or desktop applications for Windows and Mac. It is also possible to join a meeting using a telephone. Please refer to Zoom's Joining a Meeting help for detailed help on how to join a meeting using various devices.
- If you are asked to authenticate before joining a Zoom meeting:
- Select Sign In to Join
- Select Sign In with SSO
- Enter uidaho as your company domain
- Click Continue
- The Web browser will take you to the University of Idaho sign in screen.
- Enter your full UI email address and password.
- You will be returned to Zoom.
- More Info: See Zoom for Students or watch Authenticate into a meeting as a participant (0:49).
- Stay muted unless you're talking to reduce background noise.
(1:09 min video)
Configure Audio & Video for Zoom
(0:49 min video)
Still having problems getting your Video to work in Zoom? Visit the Zoom Video/Camera Help.
Adjust Settings (e.g. Notifications)
- Login at zoom.uidaho.edu
- Access the settings menu in the left-hand column.
- If you are tired of getting emails whenever your students check into your Zoom room before you arrive, turn off your email notifications through your Zoom settings. (Look for this setting near the bottom of the list.)
- If you are using a document camera, turn off the "Touch up my Appearance" setting. This feature blurs the text shown through the doc cam.
- If you frequently have participants in your sessions sharing their screens, you may change the screen sharing setting for all your meetings to allow this by default.
Improve Your Zoom Connection
If you experience slowness issues during a Zoom meeting (poor quality audio, video freezing), follow the suggestions below to help with these issues:
- Whenever possible, connect your computer to a wired connection instead of using a wireless connection. Wi-Fi is more susceptible to interference and inconsistent connection speeds.
- Don't run the VPN while using Zoom
- During your Zoom meeting, ask everyone in your house to avoid watching videos (e.g. YouTube, Netflix, Amazon Prime, Hulu) through the Internet from any device including phones.
- Shut down any unnecessary applications on your Zoom device.
- Turn off your webcam video for the Zoom meeting
- Suggest most of the participant webcam videos be turned off during the Zoom meeting
- Do not share a video through Zoom's screen share feature
- As a last resort, connect to a Zoom meeting via the telephone
Prepare to Host
- Tips and Tricks for Instructors Educating via Zoom
- Zoom for Teaching & Office Hours | Part 1 (14 min) | Part 2 (14 min) | Slides by Cassidy Hall
- Zoom Help Center: Live Sessions, Recorded Sessions, Educational Delivery Sessions
Use Zoom for Class Meetings
- SCHEDULE CLASS MEETING
Go to zoom.uidaho.edu to schedule a recurring Zoom meeting with no fixed time--create one Zoom meeting for each of your courses.
- LINK TO CLASS MEETING
For each of your BbLearn courses, link to its corresponding Zoom meeting by adding a Web Link to your BbLearn course.
- HOST YOUR CLASS MEETING
Host a class meeting by logging into Zoom (zoom.uidaho.edu) before entering the Zoom room.
Use Zoom for Office Hours
- SCHEDULE OFFICE HOURS ROOM
Go to zoom.uidaho.edu to schedule a recurring Zoom meeting with no fixed time.
- LINK TO OFFICE HOURS ROOM
Link to the Zoom Office Hour by adding a Web Link to your BbLearn course.
- HOST YOUR OFFICE HOURS
Host your office hours by logging into Zoom (zoom.uidaho.edu) before entering the Zoom room.
by CETL, UI
by Cassidy Hall, UI
- Zoom for Effective Meetings | Part 1 (15 min) | Part 2 (15 min) | Slides by Cassidy Hall
- Video Tutorial Playlist
- Requiring Authentication (2:46)
- Signing in with Authentication (0:50)
- Screencasting (7:18)
- Managing Breakout Rooms (4:22)
- Co-hosts in Breakout Rooms (1:54)
- Webinars Overview (4:56)
- Webinar Roles (4:44)
- ... and more
- Tips for Students
- Advanced Features
- Zoom Menus
by ITS, UI
- Privacy Protection
- General Zoom Guide
- Links to Useful Features Help
- Setting up a Zoom Meeting with Webinar-like Features
- Zoom to MS Stream Migration Guide
- How are Microsoft 365 Course Groups created?
by College of Law, UI
- Tips for Students
- Joining a Meeting
- Zoom Training via the Help Center
- Feature Comparison: Zoom Meeting vs Zoom Webinar