Check your Web Browser

Not all Web browsers and versions of various Web browsers are supported by BbLearn. For example, the Internet Explorer browser (IE) is no longer supported by BbLearn causing upload file failures. The tools below will help ensure you have less frustration by using a compatible browser.

STEP 1   Check Your Browser for Compatibility with BbLearn

STEP 2   Required Setup for Internet Explorer

Experiencing a problem?

The quickest actions you can take are:

  1. Restart Web browser.
  2. Clear Web browser cache.
  3. Reboot your computer.
  4. Try a different Web browser and/or computer.
    PC: latest version of Chrome, Firefox, or Internet Explorer
    Mac: latest version of Chrome, Firefox, or Safari
Once you've tried the actions above, you should have a better idea of where the problem is located.

Not finding what you need? Try BbLearn's User Manual.
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