CETL | Canvas | AI Guide | Course Design | Online | Software | Workshops

Canvas Support (Instructor Help)

Experiencing Issues?

• See Browser and computer requirements
  Always use the most current version of your preferred browser to avoid running into problems. Follow the link above to learn more--including how to handle issues with Safari.
• Check Current Canvas Server Status

24/7 Canvas Support

24/7 support is offered to both INSTRUCTORS and STUDENTS.

From the Canvas left menu, click on Help (located at the bottom) to view your available support options such as:

      Search the Canvas Guides

      Live Chat with Canvas Support

      Canvas Support Hotline Phone Number

Contact coursedesign@uidaho.edu for U of I assistance with Course Design.

Deliver Video using Panopto

Follow the help links below to learn how to use Panopto to host and record video for delivery in your Canvas course.

• Instructors: Using Panopto for Video
• Students: Using Panopto for Video
  

Discussion Redesign coming Summer 2024

The video below helps you navigate and make the most of the Canvas Discussion Redesign Experience being released on July 20, 2024. Watch to learn more about expected changes.

If you would like to use the new Discussion Redesign in one of your Canvas courses prior to July 20, 2024, you may turn it on by following these steps:

• Go to Settings from the left menu in a Canvas course
• Select the Feature Options tab at the top
• Click on the 'x' icon to the right of Discussions/Announcements Redesign to change its State to a green check.

CETL Canvas Support

One-On-One Help

Contact coursedesign@uidaho.edu to setup a one-on-one session with a member of the Center for Excellence in Teaching and Learning's Instructional Design Team:

Self-Directed Study

Canvas Help Guides

• Canvas Tools: Step by Step Guides and Instructional Videos
• Canvas Help Video Library for Instructors

Recorded Workshops

• Equitable Canvas Part 1: Enhancing Accessibility (33 min) | Jen Elbek, Sean Quallen
• Equitable Canvas Part 2: Building in Inclusivity (19 min) | Sean Quallen, Jen Elbek
  

Instructors should be mindful of policies regarding FERPA. Test your knowledge by
taking the FERPA Tutorial in VandalWeb under Personal Information.