This module introduces you to the general topic of control. While technically it can be considered the final step in the general management functions of planning, organizing, leading, and controlling, in reality control is an on-going and continuous process- it is not a “final step” per say. Control is the management function involving the process of monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations.
Very few organizations will survive for long if they do not have adequate control mechanisms in place.
 

1. Define control and describe three approaches to control.
2. Explain why control is important.
3. Describe the control process.
4. Distinguish among the three types of control.
5. Describe the qualities of an effective control system.
6. Identify the contingency factors in the control process.
7. Explain how controls can be dysfunctional.
8. Describe how national differences influence the control process.
9. Identify the ethical dilemmas in employee monitoring.
10. Describe how an entrepreneur controls for growth.