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Handling Incompletes (Instructor Help)

Courses Auto Switch to "Past Enrollment"

After a semester ends, Canvas "for credit" courses are automatically transitioned from “Active” to “Past Enrollment” by the placement of an End Date in the course Settings area. Switching to “Past Enrollment” status for these older courses helps reduce the number of courses displayed in each student's Dashboard, while maintaining instructor editing and course copy access. "Past Enrollment" differs from "Active" courses in the following ways:

  • student access to the course switches to read-only
  • student submissions are disallowed
  • “Past Enrollment” courses do not display on student Dashboards (but can be accessed through Courses > All Courses)

Revert Course Status back to "Active"

Follow the steps below to revert your course status back to "Active" to allow students with incompletes to continue working. (Note: This change reverts a course back to "Active" for ALL students enrolled, not just the students with incompletes.)

  • Go to Settings in your course
  • Scroll down to Participation and remove or extend the End Date of the course
  • Press Update Course Details at the bottom to save

Extend Course Assessment Due Dates

Once you have your course status set to "Active", you may also need to extend some of the assessment due dates to allow students with incompletes to continue submitting work.

Extend Assignment Due Dates

  • Edit the assignment to get to the Assignment Settings
  • Look for an Assign to: card at the bottom of the page. This card will be assigned to Everyone. (don't change this)
  • Below the available dates, look for a +Add button and select it to add an additional Assign to: card.
  • In the new card's Assign to field, select the student or section's name from the dropdown list. Note: After selecting the name of the student or section, the first card's Assign to field will change from Everyone to Everyone Else.
  • Enter from and until available dates.
  • Enter a due date.
  • Click Save or Save & Publish.

Extend Quiz Due Dates

  • Edit the quiz to get to the Quiz Settings
  • Scroll down to the "Assign to" block
  • Leave Everyone alone and instead click the +Add button at the bottom of the block to create a new "Assign to" block.
  • In the new block, select the desired student
  • Assign the desired date and time
  • Press Save