CETL | Canvas | AI Guide | Course Design | Online | Software | Workshops


FAQs for Canvas (Instructor Help)

Instructor Guides

  1. Ally (accessible content)
  2. Assignments
  3. Calendar
  4. Discussions
  5. Discussion Redesign
  6. Grades
  7. Groups
  1. Modules
  2. Pages
  3. PanoptoPanopto
  4. Quizzes
  5. Settings
  6. SpeedGrader
  7. . . More Guides

The Basics

  Getting Started

To modify the general settings for a course, go to Settings (left menu) > More Options (bottom of page)

Login to Canvas         

  Managing Courses

Fill out the Request New [PREP] or [UIDAHO] Course to have a Canvas course created for you.

Yes, the storage quota for a Canvas course is 6GB. You will be prevented from uploading files to the course once it is over quota. View your course's Quota Use (%) by opening Files and looking in the bottom left corner.

  Managing Enrollments

CETL cannot add users to current "for-credit" classes in Canvas. "for-credit" enrollments must flow directly from UI's central system. Contact your Departmental Scheduler and ask them to request adding additional user(s) to your Canvas "for-credit" course via the Classroom Scheduling request form. See Enrollments & Courses (Instructor Help) for more info.

CDAR Notetakers, and others by request, can be added to a Canvas course as Participants which appear as Students in the Grades view. Confirm the individual is enrolled as a Participant by viewing their status in the People view.

No. The University of Idaho requires an active UofI computer account and DUO to access the Canvas server. Consider using the free version of Canvas if you wish to have non-UofI individuals participate in a Canvas course.

  • Go to New Analytics in your Canvas course (see course left menu)
  • Click on the Reports tab
  • Press the Run Report button for Class Roster

Communication

  Communication Basics


Set the following activities to Notify Me Right Away
  • Announcement
  • Announcement created by you
  • Invitation
  • Late grading
  • Submission comment
  • Discussion post
  • Added to conversation
  • Conversation message
  • Conversations created by me

More info

No.

No.

  • Select New Analytics from the course left menu
  • Select the Students tab across the top
  • Press the Download Arrow Icon on the far right of the screen

  Announcement Tool

Use the Canvas Announcement tool for periodic correspondence with students in a class. Not only does it email all students in a Canvas course, but also posts an archive of these announcements in the course for future reference.

Announcements show by default at the top of a course homepage. If they are not showing, follow these steps to turn them back on:

  • Go to course Settings
  • Scroll to the bottom of Course Details and click on More Options
  • Check the box next to Show recent announcements on Course Home Page
  • Click Update Course Details

To modify the general settings for the course announcements, go to Settings (left menu) > More Options (bottom of page)

  Canvas InBox

The Canvas Inbox functions as a simple, internal communication system for instructors and students so check the Inbox regularly for messages. You may change your notification settings to have Canvas email the Inbox messages to you by going to Account > Notifications.

The Canvas Inbox uses a Sent filter to show communication started by you. Replies between you and the other person show as a standard back-and-forth thread like email. We do not recommend that you rely solely on the Canvas Sent filter for archival records of your Canvas communications.


Add Content

  Content Basics

Select specific content as part of a course import and be sure to select ALL for both Quizzes AND Question Banks. You must have Instructor access to both courses to do this.

The Course Summary displayed directly beneath the Course Syllabus is automatically generated by Canvas based on course assignments and events. Items within the Course Summary can only be changed by editing or deleting the assignments or events. All assignments/events (unpublished and published, with due dates and without due dates) are listed in the Course Summary.

  • If you wish to exclude a specific assignment from showing in this list, apply a due date that is earlier than your course's official start date.
  • If you wish to remove the Course Summary from view, Edit the Course Syllabus and look for Show Course Summary. Uncheck the box next to it.

  Content Fine Tuning

Two Options:

Copy all Course Content from a past course into your current course--all Rubrics automatically import with the rest of the Course Content. Do not import the same content into a course more than once as this process is additive.

Copy Specific Course Content from a past course into your current course. Select Specific Content and then check the box(es) next to the Rubric(s) you wish to import.

Canvas resizes images according to the screen size being used. Thus, use 1100x275px for a Page banner and display it at 100%.

Assignments

  Assignment Basics

View and grade student submissions via the Canvas SpeedGrader.

Turnitin Originality is available s a "Similarity Detection Tool" for student-submitted work through the Canvas Assignments tool. You MUST enable Turnitin for a Canvas Assignment BEFORE students submit their work. This allows your students to agree to terms regarding the scanning their work. Use SpeedGrader to view Turnitin Originality reports for student submissions.

Turnitin's AI writing detection report shows the possible percentage of a document that may have been generated by AI tools. Submissions must have at least 300 words of prose text in long-form writing to be given an AI score--shorter submissions are not scored. We advise you to only use this information to start further discussions with your students. Read more about AI Writing Detection.

Always Setup Extra Credit to be Worth Zero Points so that it won't negatively impact a student's score. How do I give extra credit for an assignment?

To allow students to work on the same file in Canvas, go to Settings > Navigation and drag the Collaborations tool to the upper block. Press Save. Collaborations should now appear on the course left menu.

The Collaborations tool allows real-time collaboration with Microsoft Word, Excel, or PowerPoint documents. How to create a Microsoft Office 365 collaboration as an instructor.

Turn off the emoji button in your Canvas courses by going to Settings > Feature Options > Emojis in Submission Comments.

  Troubleshooting Assignments

Canvas does not give you the ability to add an extra assignment attempt for just one student or to delete a submission. Instead, edit the assignment settings to allow more attempts for everyone in the class or have the student email you the file and manually enter the resulting score into the Gradebook.

In the case of a student posting inappropriate or private material, REQUIRING content removal, please contact canvashelp@uidaho.edu for assistance.

Follow the steps below to assign different due dates and/or availability dates to an assignment:

  • Edit an Assignment and note the Assign to: card assigned to Everyone at the bottom. (don't change this)
  • Select the + Add button to add an additional Assign to: card.
  • Select the desired student or section name. This action causes the first card's Assign to field to change from Everyone to Everyone Else.
  • Enter the from date, until date, and due date and then Save.

Open a browser window in Incognito and run Canvas there. If this works, there is probably a browser extension causing a conflict with SpeedGrader. The solution is to load Canvas in a different browser or identify the problematic extension and disable it.

If you restrict the types of files allowed, make sure your approval list is formatted correctly (e.g., doc,docx,pdf,txt ). Separate each file type by comma. Do not include periods or spaces. Provide multiple versions when appropriate (e.g., list both "doc" and "docx").

No, Turnitin Originality is only run through Canvas Assignments.

Turnitin, LLC offers a different product for checking manuscripts and dissertations named iThenticate. Please contact Stephanie Thomas (slthomas@uidaho.edu) at the UofI Graduate School for help in accessing iThenticate.

Quizzes

  Quizzes (Create)

San Diego State University offers the Canvas Quiz Converter which is excellent.

  • Edit the Canvas Quiz and change the following settings as needed

How do I give extra credit for a quiz?
Note: Always Setup Extra Credit to be Worth Zero Points or it can negatively affect a student's score.

  • Build a New Quiz with no question randomization and questions delivered all at the same time.
  • Open the desired Question Bank and click More Questions (if needed).
  • Press Select All.
  • Press Add Questions.
  • Check the box to Show Question Details.
  • Print to Adobe PDF.

Classic Quizzes

Classic Quizzes is the default option at the UofI.
Help for Canvas Classic Quizzes

New Quizzes

New Quizzes is installed and ready to use. Select Settings > Feature Options > New Quizzes to make it available in your course.
Help for New Quizzes

  Quizzes (Deploy)

Providing extra time to take a quiz is accomplished through Moderate This Quiz. Note: A quiz must be published before it can be moderated.

Allow a student to take a quiz at a different time than the rest of the class:

  • Edit the quiz and look for an Assign to: card at the bottom of the page. This card will be assigned to Everyone. (don't change this)
  • Select the + Add button to add an additional Assign to: card.
  • In the new card's Assign to field, select the student or section's name from the dropdown list. Note: After selecting the name of the student or section, the first card's Assign to field will change from Everyone to Everyone Else.
  • Enter from and until available dates as well as a due date.
  • Click Save or Save & Publish.

Create assignment columns for "non-submission" assessments.
Note: A Canvas Quiz cannot be used to hold manually entered scores.

No.

These images may be stored in a separate Canvas course which the instructor has access to, but the students do not.

Confirm the issue:

  • Preview the quiz to locate a question exhibiting this problem.
  • Right-click on the image displayed in the question to view its URL.
  • Compare the image's course number to the current course number. These should match.

Fix the issue (per image):

  • Edit a question exhibiting this issue.
  • Delete the image(s) and then re-add the image(s) using Insert > Image > Course Images.
  • Press Update Question.

Other Assessment/Survey Tools

Attendance Tracking Options

  • "Roll Call" is built-in to Canvas and enabled at the UI, but is not turned on by default. Go to Settings | Navigation and drag the this item up into the displayed items area and Save. This tool requires manual attendance marking by the instructor. Help for the Canvas Roll Call Attendance Tool.
  • "Online Attendance" is located under New Analytics. This tool displays the online attendance for students in a Canvas course. Help for the Canvas Online Attendance Tool.
  • Create a daily Canvas Quiz in Canvas which is opened at the beginning of class and closed after a few minutes. The quiz would have 1 question whose correct answer would be, say, a random number given in class. Note: The caveat to students’ self-marking is attendance proxy, where students sign in for other students—forward the QR code or text the Canvas quiz answer to their classmates who are not in attendance. There is very little that can be done to prevent this.

Select People > Group Set to view the student groups in a course.

Note: Student Group membership in Canvas is limited to Students and Participants.

How do I create a survey in my course?

You cannot use SpeedGrader to view the results of a Survey. Instead, use one of the two options below.

Option 1: Go to your survey and select Show Student Survey Results

Show Student Survey Results

 

Option 2: Go to your survey and select Download All Files

Download All Files
  • Use Canvas Discussions as a Blog.
  • Use the Discussion tool to deliver a Journal Assignment.
  • Use a Canvas Page as a Wiki. Each Canvas Page can be edited by multiple authors when its settings are changed to allow anyone to edit. Note that the Pages tool doesn't track participation and contribution statistics.

Gradebook

  Gradebook Basics

Create assignment columns for "non-submission" assessments.
Note: Quizzes cannot be assigned a point value. The total value for quizzes is calculated directly from the points for each quiz question. This is why an assignment--rather than a quiz--must be used to create a "no submission" column.

How do I give extra credit in a course? Note: Always Setup Extra Credit to be Worth Zero Points or it can negatively affect a student's score.

  Fine Tuning the Gradebook

Go to Settings (left menu) > More Options (bottom of page)

Yes. Select Apply Filters > Submissions > Has Ungraded Submissions in the Gradebook. Undo by clicking on the "x" next to Has ungraded submissions (highlighted in yellow below).

Yes. In the gradebook, click on the assignment for a student who elected not to take it and mark it as Excused.
Mark as Excused for a Student

Yes.

  • Go to Settings in your course
  • Uncheck the box labeled: Enable course grading scheme
  • Press Update Course Details at the bottom
  • Go to Course Settings
  • Scroll down to check the box next to Enable Grading Scheme (near the bottom)
  • Click on the link underneath it titled: view grading scheme
  • Click on the link: Select Another Scheme
  • Click on Letter for 90-100%(A), 80-89%(B), 70-79%(C), 60-69%(D), below 60%(F)
  • Press Use this Grading Standard
  • Press Done
  • Press Update Course Details

How do I apply a Missing Submission Policy in the Gradebook?

Alternative Method: For one grade column, you may fill in zeros for everyone that does not have a grade. Click on the three dots to the right of the grade column title and select Set Default Grade. (DO NOT check the box to overwrite the grades you have already given.)

    

  Gradebook Analytics and Troubleshooting

3rd-Party Apps

  All Apps

Steps for linking to a 3rd-Party Product from the left menu of your course:

  • In your Canvas course, click Settings (bottom left)
  • Click Navigation (across top)
  • Drag the desired 3rd-Party Product up to the visable area
  • Press Save

Note: If you do not see the 3rd-Party Product listed, this feature is not offered.

  Specific Apps

Inclusive Access (IA) Course materials are delivered through BibliU. See Instructor Help for BibliU Course Materials

Add the Crowdmark tool (support@crowdmark.com) as follows:

  • Add an Item to a Canvas Module
    • Select External Tool
    • Select Crowdmark
    • Check the box to Load in a new tab (required)

Setup Steps

  • Go to Settings > Navigation
  • Drag PointSolutions Registration up to the visable area.
  • Press Save
  • Click on PointSolutions Registration from the left menu

Notes

How to use EdPuzzle with Canvas

Notes

  • Select Microsoft when logging into Edpuzzle
  • EdPuzzle actions requiring a Teacher role may not work for the Canvas TA role
  • Questions? Contact CETL's Instructional Designers for One-On-One Assistance

Link to Padlet in Canvas

  • In Modules, click on the Plus icon (+)
  • From the pulldown menu, select External URL
  • Paste in the Link to your Padlet (https://padlet.com/ . . .)
  • Enter a Page Name (title) for the link
  • Check the box to Load in a new tab
  • Press the Add Item button

Notes

  • Select Log in with Microsoft when logging into Padlet.
  • UofI does not have the site license which is required for full integration with Canvas.
  • Questions? Contact CETL's Instructional Designers for One-On-One Assistance.

Go to Settings > Navigation. Drag SCORM up into the visible area. Press Save.

Troubleshooting


Make sure the browser you are using is updated to the newest version! See Browser and Computer Requirements for Canvas.

If something in Canvas is not behaving correctly, try fixing the issue by taking the following actions, one at a time, until the problem resolves:

  1. Update your browser (Chrome, Edge, Firefox, Safari) to the newest version. If you are unable to update to the newest version, install/use an alternative browser.
  2. Make sure your computer has the latest updates installed.
  3. Clear your browser cache
  4. Completely close all browser windows
  5. Try with a different browser
  6. Restart your computer
  7. Reset the cookies in your browser
  8. Try connecting from a different computer

Look for a three-line menu toggle on the top left of your course. This is used to show/hide the course menu. Press this to toggle the menu on/off.

Restore items in a Canvas course by typing /undelete after the course ID in the URL (i.e. course address). For example: https://canvas.uidaho.edu/courses/####/undelete, where #### is the unique number for your course in Canvas.

The Module must be Published for content connected to the Module to function for students. Publish a Module by clicking its "circle with a slash" icon to turn it green.

Each left menu item only shows for students when containing content students will be able to see. If the menu item has no content, it will not appear in View as Student.

Video Delivery


Use Panopto to record and host lesson videos for your Canvas course.

Panopto is a Video Streaming Platform integrated into Canvas. It provides a reliable, accessible solution for video (and audio) delivery for you and your students.

The Canvas Discussion tool provides an easy way for students to share video submissions with you and other students in the course.

  • Press Post from within a Canvas Discussion
  • Select the green "Panopto" icon (Panopto) from the Canvas Editor Tool Bar
  • Select Upload or Record
    If Recording, choose Capture (Browser)

No. We recommend that you and your students use Panopto to record and host video in Canvas. Issues when using the Canvas Recorder to record video:

  • Canvas has a 500 MB size limit for each student video.
  • The Safari Browser doesn't work with the Canvas Recorder. Panopto works with Safari.
  • Canvas doesn't support Closed Captioning (CC) for videos stored in it. Panopto provides automatic closed captioning (CC) for all its videos.

It is not recommended to use Panopto without Canvas at this time. Learn what is involved in trying to use Panopto without the aid of Canvas authentication.

Zoom Help


We recommend using Chrome rather than Safari for Zoom.

If a student adds a different email address as the Canvas "default", Zoom will not be able to authenticate properly. The student must fix this by resetting their "default" email address back to their UI account (via star icon).

How to login to Zoom.

  • At Sign In, all users should select SSO (circled in red below). If prompted for a domain, enter uidaho.
  • In Zoom, click on Share Screen. (Ask the host to give you permission to share your screen, if needed.)
  • Choose Share Your Desktop
  • If prompted, click on Open System Preferences to go to your Mac's Security & Privacy settings
  • Choose Screen Recording
  • Check the box next to Zoom
  • Close the Window
  • Choose Share Your Desktop again
  • Click Share

The Collaboration & Classroom Technology Services (CCTS) team, which is part of the Office of Information Technology (OIT), supports the Zoom platform and has the most accurate information for all questions related to Zoom at the UI. Please visit Collaboration & Classroom Technology Services (CCTS) or email ccts@uidaho.edu for assistance.

   

Instructors should be mindful of policies regarding FERPA.
Test your knowledge by taking UI's FERPA Tutorial.

   

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