CETL | Canvas | AI Guide | Course Design | Online | Software | Workshops

Canvas Support (Instructor Help)

Login to Canvas
https://canvas.uidaho.edu

• Active UofI computer account and multifactor authentication (DUO) required
• See Canvas Login Help for additional help

24/7 Canvas Support

Click on Help at the bottom left of Canvas, to get to 24/7 LIVE Canvas Help Chat.

You will also find additional resources including Canvas Instructor Guides, UI Canvas Tutorials for Instructors, and UI Technology Support. Contact the CETL Instructional Designers for assistance with Canvas Course Design.

Time Zones in Canvas

The Canvas Setting default time zone is Pacific Time (Moscow's time zone). However, Canvas allows the instructor to change the default Time Zone for a Course and also allows individuals to change the default Time Zone for their User Account.

The Device being used to view due dates also affects time zone as follows:

• Due dates viewed through a browser are based on the course and individual's Canvas time zone settings (where Pacific Time is default unless changed by the end-user).
  
  
• Due dates viewed through a mobile app display based on the mobile device's current time zone (automatically determined via cell tower).
  
  

--> Why are Assignment Due Dates Fluctuating for my students by 1 day?
It all comes down to time zone. When an assessment is due at midnight in Moscow, Idaho, that same assessment is due the next day at 1:00am in Boise. As outlined above, due dates for an individual can differ when viewed through a mobile device vs a computer's browser.

What's New in Canvas?

Zoom in Canvas

Zoom recordings saved to the Zoom Cloud are no longer relocated to OneDrive. Instead, they remain in the Zoom Cloud for 180 days and can be easily shared through Canvas.
More Info >>

Discussions Redesign

Canvas released a redesign to Canvas Discussions this summer. Watch the Canvas Discussion Redesign video to see these changes in action. More Info >>

Panopto Video

Use Panopto to record and host video content for your Canvas course. This option provides long-term storage and Automatic Closed Captioning (CC). More Info >>

CETL Canvas Support

One-On-One Help

Contact coursedesign@uidaho.edu to setup a one-on-one session with a member of the Center for Excellence in Teaching and Learning's Instructional Design Team:

Self-Directed Study

Canvas Help Guides

• Canvas Tools: Step by Step Guides and Instructional Videos
• Canvas Video: Tutorials for Instructors

Recorded CETL Workshops

• Equitable Canvas Part 1: Enhancing Accessibility (33 min) | Jen Elbek, Ph.D., Sean Quallen, Ph.D.
• Equitable Canvas Part 2: Building in Inclusivity (19 min) | Sean Quallen, Ph.D., Jen Elbek, Ph.D.
  

Troubleshooting TIPs

• See Browser and computer requirements
  Always use the most current version of your preferred browser to avoid running into problems. Follow the link above to learn more--including how to handle issues with Safari.
• Check Current Canvas Server Status

Instructors should be mindful of policies regarding FERPA.
Test your knowledge by taking UI's FERPA Tutorial.